Doge’s Palace tours

It's a beautiful building and the art was amazing. The audio tour was confusing. We often didn't know which room to be in until she started the description and history of the room.

Great visit. We liked being able to go anytime during the selected day. We went in the afternoon. Not very crowded. We did not really use the audio guide too much. A little clunky to navigate and our phone batteries were low. Would have preferred to use equipment from the venue vs our phones.

We were delighted with the palace. It was great and the entrance fee was justified. There is an elevator on request for people with walking disabilities. Very friendly staff.

We opted for a single entry ticket, but without an audioguide. At first, we had to queue for a few minutes, but soon the museum staff came to collect us with our special tickets. This type of ticket gives you access to the entrance courtyard, the many halls of power, and rooms displaying armor and weapons. You'll cross the Bridge of Sighs, which is a kind of tunnel, to access the prisons on the two lower floors. You won't be able to visit the rooftop cells where Casanova was held, or the secret itinerary rooms.

Simply beautiful - you MUST have seen it! Great with audioguide ! Also very moderate prices in the coffee house !

The history, it explains so much about Venice.

Everything was amazing. God organization og the visit. Fantastisk interior.

Amazing building with a good preservation and well organised

Absolutely toy need a ticket to skip the line Nice museum

Good to soak up Venetian history ambling through corridors and rooms. The paintings, ceiling and wall art were stunning.

We had a wheelchair and so started the tour on the upper floor. We could not easily sync the audio guide with our location. Finally we just read the written descriptions in each room.

Entry with the skip the line feature was wonderful-we just walked right in. The palace is a must see-it was beautiful and the legal history was so interesting

It was hard to get the audio. A very nice girl worked with us for about 20 and finally got it. It had very interesting information and was worth it once we got it to work.

Doge Palace was amazing. The ceilings, artwork and carvings were beautiful. Palace was bigger than expected and not very crowded. The ticket got me in every section except the temporary exhibit. One of the few times when the ticket price was completely worth it.

Skip the line tickets were great as we had no waiting, just walked straight in. Easy directions to follow inside the palace for our self guided tour. If you want to see the art gallery then you have to pay a discounted fee of 2 euro per person. Overall loved the Palace & would recommend this activity as a must do in Venice.

We were able to bypass the very long queue and enter the palace immediately. The visit was really worthwhile. The staff at the Doge's Palace were very helpful, as my husband has a handicap, we were allowed to take the elevator, But the man in their office in Venice was very unfriendly!

The museum Itself. It was imposible to contact any one in your compare The information was incompleted and not precise The e enail does not exit

No line got in right away Nice also the exhibition that you could visit by adding 2 € special bonus to the low price since it is a supplement

Having these tickets made getting into the attraction really easy with little to no queuing. We had a lovely couple of hours going round the palace and found it interesting even without a formal guide taking us round.

The ticketing and entry process was easy! The Doges Palace is a hidden gem yet so very obvious! Really enjoyed the experience.

File cut appreciable. The Doges' Palace is a must-see in Venice. 30 euros is the entrance fee. Allow a minimum of 2 hours, or even 3. We recommend it.

The vaporettos are a great experience, as they take us everywhere for 48 hours, and the special tickets for the Doge's Palace allowed us to enjoy the visit without waiting.

We appreciated how few people there were to enter the palace with our queue-cutting ticket. Good experience to discover this magnificent place. A French audio guide would be a plus.

Quick and easy online booking. A beautiful place to visit, €5 online audio guide with 36 points of interest. A nice cafe on site, too. It was a highlight of our trip to Venice.

We had a great time. My advice to anybody would be to get a live guided tour. We use the audio guide, and it wasn't great audio!

Our guide was very knowledgeable and kind. We really enjoyed the tour. I would definitely recommend the early access tour since it gets super busy after 9. Five Stars!!!

Rita was brilliant and so knowledgeable!!! We loved it and would recommend to anyone. Do this tour on your first full day so you can embrace the rest of Venice with more knowledge in your back pocket.

Very well organised, meeting place easy to find. The best part, though, was our tour guide - Gina. She was engaging, witty, informative, thorough and incredibly knowledgeable. She made the tour unforgettable!

The guide was very pleasant and the explanations were very interesting. However, the people at the ticket office before starting the guided tour were not very pleasant with tourists.

Our tour guide was awesome. Our tour began at 8:00 and we entered Doge palace around 8:30 and we were the first group in and we had no crowds at all. Our guide was very knowledgeable and knew a great detail of history. On to St Mark basilica and although it was crowded inside we made our way to the 2nd floor and was able to take great pictures without any crowds. We then when outside for a beautiful view of the piazza. Was fantastic and highly recommend this tour and tour guide and company.

Denise was a superstar guide. Professional, knowledgable and fun. Also well known so entry was quick!! Highly recommend !!

We purchased the tickets to "skip the line" and still waited 70 minutes to get inside. The tour guide was very knowledgeable which was great and the palace is worth seeing but expect a significant wait time

What was included was really nice but the ticket missed some things like the museum and seeing the horses of the basilica from the terrace.

It was excellent to be able to go early before it was open to the public. The tour guide was great. She was very knowledgeable and helpful.

In general it was worth the price, but we had a small issue with tickets and out sightseeing was delayed for 30 min. The guide we had was amazing, very professional and answered all the questions. Thank you

Our guide was really good. She was able to share stories about living in Venice, as well as the history of the island and the sites. Weeks later, I still remember her stories. What a great way to learn about history and a new area.

Our tour leader was superb - a great sense of humor plus in depth knowledge which was well communicated kept the group's attention and left us well informed. One of the best tour guides I've encountered.

Rebecca our tour guide was a passionate Venetian who loved her country and its history. Her knowledge about the palace and st marks was excellent , but she was also very charming offering anecdotes about life in Venice - and somehow she managed to engage my entire family in the tour (hard to do as 2 are teens!)

The prison tour and the arsenal room was a great part of the tour but the best part was the biblical mosaics in the church, just amazing. The tour helped point out details that could have otherwise been missed.

THE HEADPHONES DIDN'T WORK PROPERLY AND NO REPLACEMENTS WERE PROVIDED. THE GUIDE'S STRONG ITALIAN ACCENT FOR A TOUR IN FRENCH WAS PROBLEMATIC, AND SEVERAL PARTICIPANTS REGRETTED IT.

Lucia, our guide, was amazing. The tour was very informative and enjoyable. Just the right amount of time and information. Would highly recommend.

Marina, our guide, was very good but at the appointment there was no Headout indication and we had to ask to find out who to contact

Lot of crowd at the venue made it difficult to identify and location of the venue and reach it.

Our guide was fantastic. Gave us a total understanding of the development of Venice.

Walking across the bridge of signs was the highlight for me.

Excellent tour guide, shows knowledge and experience!!. Service needs more organization for the package requested.

My guide was wonderful. Very knowledgeable

The quality of the guide (Martine), really top-notch!

Tour guide was very knowledgeable and gave us many interesting facts about Dogs's palace and St Mark's.

Beautiful sights made more memorable with your knowledgeable and engaging tour guide!

Got tickets, 10 minutes away from the cathedral, no waiting time, cathedral, Doge's Palace and prison are well worth seeing. The only problem is that if you listen to the audio guide, you can't take photos at the same time, the audio guide switches off every time.

The skip the queue was a godsend! And the Basilica and Palace were as expected extraordinary. (please just note that additional tickets (and payemnt) are requried to see the horses / terrace and altar in the Basilica).

We couldn't visit the Basilica Museum because we had to pay again, even though we had already paid 120€ for the Doges' Palace and the Basilica. At no point was it specified that the 2 additional visits to the basilica were extra.

Skip the line war problemlos. Hier alles gut.

Quick admission - well organized.

Very well organized. Our guide explained the history of the Doges' palace with passion. It was interesting. I recommend it.

Elena was outstanding!! The best guide we could have. Thank you so much for being fun and helpful. We definitely recommend her to other people.

Phillipo was a terrific guide and we learnt lots from him about Venice and its history. It was great in a smaller group and to be in the palace with not too many other people. Going from the bottom prisons through to all the levels of government was a great way to understand the system

My wife and I, having arrived in Venice by train only ninety minutes earlier, at the height of our excitement already along the water cab ride to the landing on the Riva degli Schiavoni, at fifteen o'clock on May 18, 2025, move from the nearby hotel to the place agreed upon when we purchased tickets online for direct access to the magnificent monument. One of the efficient and courteous young people at the Tour Shop in Campo San Zaccaria escorts to the southern portico of the Doges' Palace the group of those who, like us, had booked the tour and entrusts them to the various experts, depending on the nationalities of those present. Professional and clear, our Italian guide begins by telling us about the symbolic value, for the city, of Mars and Neptune, whose statues stand in the courtyard at the top of the Scala dei Giganti: the two classical deities are expressions of Venice's power both on land and sea. We ascend to the Gothic loggia, then to the first piano nobile-formerly the Doge's residence-along the Golden Staircase, so named for the gleam of the gold-leaf coverings of its stucco decorations. We continue our visit to the second piano nobile and contemplate the sumptuous vaulting of the Sala del Collegio, embellished with paintings by Paolo Veronese, completed in 1578. Between the two figures of Mars and Neptune is painted the winged lion of St. Mark, symbol of the lagoon city. The "Venetian blond" that characterizes the hair of female figures is highlighted, for example in the allegory of Dialectic, shown in the act of weaving a spider web. "Venetian terrazzo" is the mixture of cement and stone fragments that has been used in the city for floors over the centuries; our guide tells us about it as we stand in the enormous Great Council Chamber. Here, on an entire wall we admire Jacopo Tintoretto's Il Paradiso (Paradise), completed in 1592, crowded with characters, painted - the guide explains to us - on a single 24-and-a-half-foot-long canvas, specially made to be woven by the master. The black panel in the frieze of the doges represents the "damnatio memoriæ" of Marino Faliero, who was beheaded in 1355 for having wanted to conspire against the city's patriciate, aiming at the establishment of a tyrannical regime. During the passage in the Bridge of Sighs - in which in the past the condemned from the court to the prisons called the Wells passed - our escort tells us about the escape of Giacomo Casanova in 1756 from the Piombi, cells located higher up, under the roof of the palace. I am convinced that it would have been difficult to receive a warmer and more competent "Welcome to Venice!" than the one Headout reserved for my wife and me upon our arrival in the Serenissima.

The welcome at the meeting point was good and friendly. We are very satisfied.

The guide was very interesting and the visit very pleasant. We learned a lot of things really well

Very poor and overpriced no audio very slow with tickets

The visit went well. But the fact that we had to go to the kiosk to exchange the voucher, and that this exchange had to take place on the day of the visit, was not at all satisfactory, not to say unacceptable.

lors de la conversion de ma réservation en billets pour la cathédrale ,j'ai demandé si la conversion de mes billets au palais des doges ce faisaot là .on m'a répondu après lecture de mes réservations qu'il n'y avait pas de problème ,que je me présentais a la porte concernée où évidemment nous avons été refoulés.je suis donc retourné voir cette équipes d'assistance qui finalement m'a indiqué l'autre point de conversion des billets et ou j'ai pu recevoir les billets nécessaires qui m'ont permis d'entrer sans faire la file d'attente.

le palais des doges a faire absolument , le livret n'est pas necessaire, il ne contient rien de reellement pertinent , prenez juste le coupe file pour ne pas a avoir faire la queue

Alles war spannend. Vor allem die Infos vom Audioguide. Vlt sollte man die Rückgabe von der Ausgabe in den Sommermonaten abtrennen, falls dies nicht der Fall ist

the person at the newstand where we collected the tickets was a grumpy old man, just plain rude and disinterested, the palace itself was amazing

I can't complain regarding the art, and also the explanations where really useful and informative. But, the explanations are always so small, somewhere next to the art piece, and since there are so many people, it's hard and annoying to get there. And for me it's important to read it. There's so much space next to the paintings that you could use to display the explanation in a bigger font and also at a better height. Furthermore, temperatures are inconsistent across the rooms and halls.

When in Venice, a visit at Doge's Palace is a must. Booking Skip the Line: Doge's Palace Tickets and Guide Book from Headout made the experience very easy. The historic palace is magnificent and there are so many things to see inside (Great ceiling and wall paintings, old swords, armors and weapons). Also, you visit the prison which is connected with the palace with the Bridge of Sighs. It was an excellent choice to book these tickets and get the guide book too!

It was confusing that I had to go somewhere else to get the tickets when I used the official website to buy them, and I was being told that those are vouchers. At first I was told to wait in another line at the museum and then we were told to go somewhere else to get the tickets. Other than that, excellent experience, all the staff really polite and helpful.

Bonjour Malheureusement au vu de la fermeture du palais le matin, énormément de monde à 14h en même temps que nous, donc pas facile d'apprécier vraiment le billet coupe fil. Oui je pourrais vous recommander à l'occasion

Very simple online booking but although the details appear simple when put to use things start to be a little confusing. When on the reply WhatsApp you go to "View Tickets ",you are shown s QR code which i presumed was the entry ticket this was not the case and we were turned away from the entrance. I have to be clear that the reply did give instructions for collecting the actual printed tickets but i mistakenly believed that with the QR code they were not required. On trying to find the address given for the collection of the tickets the Google maps option given in the reply was helpful, an option i think more companies should adopt ,but a little more confusion occurred once again as we searched for the address not knowing that the actual location was a newspaper stand, not a shop or office. Overall quite happy the service although a little more detailed information would have been useful.

Aucune information reçue préalablement quant à l´endroit exact où il fallait d´abord prendre les billets d´entrée (pas du tout sur le lieu de visite!) Aucune possibilité de "no queue" .....

Hat alles gut geklappt. Der Hinweis, dass die Tickets separat bei dem kleinen Kiosk abgeholt werden müssen, könnte m.E. präsenter sein. Auch der Kiosk selber könnte zur Abholung deutlicher gekennzeichnet sein.

The visits went well. The email to send tickets did not work properly, we received them only after contacting the call center. Entrances to the muses were quick.

I could not download the tickets from the app.

The armoury was incredible! As well as seeing some fantastic ceilings, amazing artwork etc. Doges palace Is definitely worth the visit.

It was ( mid-March) not particularly crowded, so we were able to see everything quietly.

Had the most amazing time in Venice. This pass made it so much easier and was good value

The pieces and explanations were superb!

We had a ton of trouble finding the office to meet our guide. Google maps wasn't working well and we just kept going in circles around St Mark's Square. We asked military, regular police, and other shop owners for help but ended up finding the office 30 minutes after our tour departed for the Basilica. Thankfully, we were able to catch up to our party in the Basilica. For whatever reason, when going through the Doge Palace, those of us who were going on the gondola ride, had to leave the group and return on our own later to see the rest of the tour. The timing seemed to be too tight. The guide was great, but the timing was just off for the whole day. When we went on the gondola, the gondolier spent the whole time yelling at the other gondoliers and joking with them. It was like a bad Disneyland ride. We were one gondola after another just making a circle back to the meeting point. I think the only thing that was pointed out to us was where Mozart had stayed.

Really enjoyed the tour and liked our tour Guido Gloria

The well-organized tour allows you to visit the main attractions of Venice in one day. Very knowledgeable tour guides. Recommended!

The audio downloads are a nice compliment to the tour.

We had the chance to See many venues and sightseeing. In my opinion the islands need some more time to discover them adequately

Giovana was the loveliest guide you could wish for. Her excitement, despite having likely done hundreds of these tours, was contagious. She paid great attention to detail while also ensuring that every person in the group felt included. The equipment quality was excellent, with clear audio throughout the tour. Giovana provided just the right balance of historical context and insights into current life and events. We loved every moment. Our gondolier was also praiseworthy. Despite being a young man, he was knowledgeable without being overbearing. Although we can’t recall his name, the boat was called ‘Luca,’ and he was stepping in for his father. A delightful experience with a charming young man.

The guide was excellent and everything was great until the end. When we went on our gondola ride we did not go by the bridge of sigh and the gondolier was on his phone the whole time. Not only was it bad enough that he was on the phone, he had it on speaker so we could hear the woman he was talking too. Missing out on the bridge and the phone ruined the entire experience.

The Tour Guy was the company we should have booked with - avoid Headout (a broker). The website on mobile when I booked put the wrong date - the Crowdsite glitch also happened and the site booked the tour time+day AFTER it already happened! HEADOUT REFUSED TO CHANGE IT! Luckily THE TOUR GUY CHANGED IT. AVOID HEADOUT. As for the tour, Venice is such a unique, magical place. Our guide was a lovely local Venetian, a professor-like lady and had tons of information - she was kind and very considerate. She gave us the basics of all we needed to know. I think we might have preferred a guide with more stories and less facts and who was a little more fluent in English - it was often hard to understand everything. Also, try avoid Italy in the summer, the heat is unbearable and we underestimated this. Bring lots of water and a fan or spray mist bottle. Crazy heat! Climate change not doing places like Rome and Venice any favours! The overall experience was the best it could've been, it was good.